Patient Information

As a Federally Qualified Health Center, RHMPI Center for Health Services accepts all Medicare and Medicaid insurance plans, and most major Private Insurance carriers. For those who are uninsured, we offer a Sliding Fee Scale. The sliding fee scales provides a variable cost on certain services to individuals that qualify. For additional information please call our Appointment Line for eligibility prior to booking your appointment at (844) 736-7629 or come by one of our convenient locations to picture up one of our Sliding Fee Brochures for additional information.

To qualify for our Sliding Fee Scale program, you MUST show proof of gross annual income for yourself and for all immediate family members living in your household 18 years and up. Gross income is ALL income from ALL sources before taxes. Picture ID and/or State Licenses. Proof of State or Federal Assistance Programs documentation (i.e. Food and Nutrition Programs (food stamps, WIC, and/or SNAP), disability financial assistance, child support notice, Housing Authority, and/or child support.

The Rural Health Medical Program welcomes all patients and accepts all major insurances as well as Medicare and Medicaid. As a federally qualified community health center, RHMPI also offers sliding scale fee discounts for those who are uninsured or underinsured. Download the Sliding Fee Program application.

To apply for a sliding fee discount, you must provide proof of your household size and your total household income. The sliding fee scale is based on U.S. government Federal Poverty Guidelines. If you qualify, you will receive discounts on certain healthcare services according to the sliding scale. Sliding scale fees are collected at the clinics and must be paid at the time that the services are rendered. Please note that your proof of income will need to be updated annually in order for you to continue receiving discounted healthcare services.

You have the right to:

• Appropriate assessment and management of pain
• Reasonable access to care
• Considerate care that represents the patient’s values and beliefs
• Participate in decisions regarding his or her care
• Participate in the consideration of ethical issues that arise in the provision of his/her care, including giving informed consent and resolving dilemmas about care decisions
• Personal privacy and confidentially of information
• Designate a representative decision maker in the event that the patient is incapable of understanding a proposed treatment or procedure is unable to communicate his/her wishes regarding care
• Informed of these issues related to his/her care
• Have caregivers educated by the center about patient rights and their role in supporting those rights
• Access to protective services

• You are responsible for providing accurate and complete information about your health and other matters related to your health.
• You are responsible for asking question when you do not understand information or instructions.
• You are responsible for following the treatment plan recommended by your caregivers.
• You are responsible for keeping any appointments and to call in advance for cancellation or rescheduling.
• You are responsible for treating all staff members with respect and consideration.
• You are responsible for making payment for your care and treatment rendered by the foundation unless previous arrangements have been made.
• You are responsible for providing correct information necessary for insurance processing of your bill.
• You and your visitors are responsible for considering the needs of others, including patients, visitors and staff, as well as noise control, not smoking and the number of visitors in the exam room.